Politics, HR and poor management stains the brand... and the friendly working environment. - Anonymous employee Booking.com Employee Review

2.0
Feb 19, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Besides the colleagues and the international environment, the great canteens, the central location of the buildings and their views, the parties, it is also really interesting to start working in such a fast growing company.

Cons

Capitalism is king! Quantity over quality. They rapidly hired managers during this fast growth and you can feel the poor quality: no people person, no humanity, no recognition, rare motivational feedback and focus on weaknesses rather than strength.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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Booking.com Response
9h
Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
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