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      British Airways

      Part of International Airlines Group

      Engaged Employer

      British Airways reviews

      Toxic work culture - Customer Operations Manager British Airways Employee Review

      1.0
      Dec 8, 2025
      Customer operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff travel benefits. Good contractual terms thanks to trade unions. Ok pension. Generally attracts good people in terms of front line employees and up to middle management.

      Cons

      Senior management, leadership and directors are largely corrupt. Very toxic environment where bullying and harassment are rife. Fear mongering is common.

      Explore other reviews about British Airways

      5.0
      May 23, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good facillities , and advance company

      Cons

      The food on the airplane isn't good

      5.0
      Apr 24, 2026
      Cadet
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cadet starting pay is $70,000

      Cons

      No cons to tell about

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