Senior Customer Service Agent - Senior Customer Service Representative British Airways Employee Review

2.0
Dec 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Varied and no two days look the same. great colleagues, nice breaks, also ability to use own initiative, you dont feel the time fly by if on a good shift with great colleagues

Cons

Long distance walking, rude customers, overbearing management, poor salary that you have to supplement with loads of overtime, too many disciplinary hearings

Explore other reviews about British Airways

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

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