They come across as a premium airline but pinch pennies when it comes to paying staff. - Customer Service Agent British Airways Employee Review

2.0
Apr 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Flight benefits means you can fly alot cheaper than if you did not work there,but they are still not free. Good health benefits including dental,vision ,physiotherapy,etc. Working within an airport environment can be fun depending on your own perspective.

Cons

Supervisors are not well paid at all and quite often donot get things done as they are paying attention to their personal lives too much (just like the staff they supervise!) They hire very young people who have no life experiences and don't want to work (spoiled brats). The company is always sharpening their pencils,looking for the "cheap way".You have to fight (with the union supporting you) for any small pay increase. They say the most important thing to them is safety and security ,yet they are grossly understaffed,compromising the safety and security of their operation.

Explore other reviews about British Airways

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Cadet starting pay is $70,000

Cons

No cons to tell about

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