Wouldn’t recommend! - Customer Service Representative British Airways Employee Review

1.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

- Staff travel and duty free discounts - Julian McDonald designer uniform given to staff - Company IPad is available for some colleagues.

Cons

- Rude management who don’t listen to anyone. - No work-life balance and no opportunity to get to know anyone and even see my own family and friends - High staff turnover - Very disorganised and unable to deal with my personal details confidentially, which lead to bullying in the workplace. - Discriminate people with invisible disabilities, they simply forget about the equality act 2010. - Shift work expect training - No shoes provided with uniform and an unpractical handbag which is too small for anything

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5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

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Cons

The food on the airplane isn't good

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Cadet starting pay is $70,000

Cons

No cons to tell about

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