Contact Center Employee - Reservations Sales Agent British Airways Employee Review

1.0
May 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Training was invaluable-- by focusing on the GDS so much I really felt like knew the program backwards and forwards. Coworkers and management were decent-ish. Having the opportunity to speak with people from all over the world was very interesting. The branding and product is top-notch.

Cons

Being leashed to a phone was fabulous. So was the whole being outsourced thing. It was a call center so I think that basically explains itself.

Explore other reviews about British Airways

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

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