Not the company it used to be - Ground Operations Agent British Airways Employee Review

1.0
May 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Supposed free travel as long as you dont plan before hand and your destination is remote and no one else wants to go and youre ready to go at the drop of a hat as long as you can get annual leave which you cant because you have to put it in 4 weeks before you go.

Cons

Hardly any benefits. Unrealistic targets. This is basically a baggage handlers job where they expect you to manually shift 500 bags onto flights a day. The whole operation is very amazonesque with regards to minute by minute targets and back breaking work with people stood on your head working u to the bone with no empathy. Plus there is a massive class divide and hierarchy within the business and if you are ground operations you are basically treated as the lowest of the low and the attitude toward you is palpable.

Explore other reviews about British Airways

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The job is really well paying

Cons

Long hours is really tiring

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