A once great company gone bad - Purser British Airways Employee Review

1.0
Nov 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Some great staff that make the job bearable. Vast route network. Ideal for those that want to explore the world for a year or so.

Cons

Constant cut backs in all areas, including safety critical ones. A complete lack of flexibility or understanding from management. A totally demotivated workforce that is constantly having to reapply for their jobs. Petty decisions. No work life balance at all. "It's legal" should not be the response for everything. And while on the legal side, ensure that teams do actually know the regulations, particularly within scheduling. Here's a hint. An A320 needs a maximum of 4 cabin crew from base. We can not just "claim a one light payment" because we are short of crew. And we should not have to argue the case for over 20 minutes and then have the delay put down to crew. For scheduling to not know all of the agreements is understandable, given the ridiculous variants there are across the fleets. For them not to know the law is unforgivable.

Explore other reviews about British Airways

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The job is really well paying

Cons

Long hours is really tiring

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