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      British Council reviews

      Senior Customer Service officer - Senior Customer Service Officer British Council Employee Review

      3.0
      Nov 15, 2016
      Senior customer service officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comfortable Work Environment Equality, Diversity and Inclusion Vision British Council values

      Cons

      Work Life Balance (home working/flexible working hours scheme is allowed for certain titles based on the job nature) Slow Promotion Opportunities

      Explore other reviews about British Council

      5.0
      Oct 20, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefit package is quite generous. People friendly.

      Cons

      Nothing special to mention as cons.

      4.0
      Jun 1, 2026
      Exam invigilator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free to work whenever you want

      Cons

      Working for more than 8 hours sometimes

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