Misleading expectations - Customer Service British Council Employee Review

Users say... "Good work life balance and focus on employee well being" "Great people to work with and for." "Great working environment and friendly" "Entry level internship position gave me something worthwhile to add to my cv and was a good opportunity for some networking." "It's just a shame that the good culture was destroyed by bad organisational management." 

Users say... "Salaries are low and you have to work from the office most of the time." "Low pay and insanely bureaucratic" "But yes Management is Poor and Biased !" "Those in senior leadership positions tend to serve themselves and their careers ahead of the corporate mission." "This permeates across different offices and countries too as the managers have very often mixed a lot in past roles."