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      Hybrid schedule and benefits, but training was chaotic - Fraud Operations Specialist Citi Employee Review

      3.0
      May 4, 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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      5.0
      May 13, 2026
      Avp-software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pretty decent benefits , but your exp is based on your team, and the lunch is pretty good

      Cons

      workload is pretty intense and with ai expect development to be rapid.

      2.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits (PTO, healthcare, etc.) for FTEs

      Cons

      Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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