Do not work here - Concierge Banker Citi Employee Review

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The company doesn't treat staff fairly and nothing good about it.

Cons

Stay away! This place is very cutthroat and employees are pinned against each other for getting credit card signups and account openings. Unsupportive team dynamic and very toxic where management only cares about numbers instead of employees' wellbeing. Also, you are forced to work full-time as a part-time staff so the company doesn't have to pay you benefits and perks.

Explore other reviews about Citi

5.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- Supportive community - Large network of individuals - Access to many analysis tools - Lots of opportunities for professional growth - Abundance of benefits

Cons

- Frequent budget concerns - Hub of SOC is centralized in TX

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and colleagues, but poor management here. Some managers are decent, but expectations are extremely high for a very low base pay. Very little to no room for advancement within the company unless management favors you. Metrics and monthly sales quotas are highly stressed, but they do nothing for you in regard to moving up in the company.

Cons

Very low base pay Little to no room for advancement High sales quotas/ little bonus Toxic management Extended hours No OVERTIME PAY

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