Okay job if you can't get anything else for the moment. - QA Tester- Contractor Citi Employee Review

1.0
Aug 5, 2011
Recommend
CEO approval
Business Outlook

Pros

The only reason I stayed for few months was because I needed a big company's name on my resume.

Cons

I had to sit in a lab with about 40 other people. The manager never came to the lab to ask how we were doing. An another contractor (who was our team lead) only came down at lunch time or 5pm to ask us how many scripts were done. QA is about testing quality of the software, instead they only cared about how many test cases (scripts) were done in a day. The team lead never showed any respect. He used to give us work at lunch time or at 5pm and told us to complete it at the end of the day without paying for overtime. Some of us used to just leave because we never got paid for overtime. It felt like I was working in a call center in India.

Explore other reviews about Citi

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

great culture, decent pay, welcoming environment, learning experience

Cons

a bit divided across different parts of the bank

1
2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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