Use CitiBank because they will use you! - Account Representative III Citi Employee Review

3.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits. Compared to other companies in the financial sector they offer good rates for health insurance for POPs, as well as dental and especially vision.

Cons

The high turnover rate at Citi Cards in particular make the workplace hard to function due to the poor knowledge of new associates. Weight is put strictly on the ability to meet goals. Most of the jobs are going to India - because it makes good business sense - so don't expect job security. Moreover, the vertical structure at the bank, where managers look-up to senior managers, is a little sickening. This type of vertical structure makes it hard to give proper applauds to employees that offer good work in other areas besides what upper-management seems is the best.

Explore other reviews about Citi

5.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- Supportive community - Large network of individuals - Access to many analysis tools - Lots of opportunities for professional growth - Abundance of benefits

Cons

- Frequent budget concerns - Hub of SOC is centralized in TX

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and colleagues, but poor management here. Some managers are decent, but expectations are extremely high for a very low base pay. Very little to no room for advancement within the company unless management favors you. Metrics and monthly sales quotas are highly stressed, but they do nothing for you in regard to moving up in the company.

Cons

Very low base pay Little to no room for advancement High sales quotas/ little bonus Toxic management Extended hours No OVERTIME PAY

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