Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citi

      Engaged Employer

      Citi reviews

      They lied about giving bonuses!!!!! - Call Center Customer Service Representative Citi Employee Review

      1.0
      Apr 6, 2017
      Call center customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the benefits were ok, but I expected better than that. Nice cafe and nice child care on site.

      Cons

      When a company tells you that they are going to be giving you a $1k bonus if you do a certain amount of work and you do. Then you DESERVE TO GET THAT BONUS CHK. I went up the chain of command ALL THE way to HR just to get the run around. I still NEVER GOT MY BONUS CHK.. THEY CAN'T BE TRUSTED!!!!!

      Explore other reviews about Citi

      5.0
      Jun 25, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very laid back work env

      Cons

      Slow management and bureaucratic decision process

      2.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits (PTO, healthcare, etc.) for FTEs

      Cons

      Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

      See reviews by: Helpful|Rating|Date|All
      Related searches: Citi jobs | Citi salaries | Citi benefits | Citi interviews | Citi conversations
      Citi reviewsCiti Call Center Customer Service Representative reviewsCiti review