Leave Citi. - Shareholder Services Citi Employee Review

2.0
Feb 23, 2009
Recommend
CEO approval
Business Outlook

Pros

The best reason to work for Citigroup was the ability to to work in different locations. The company is so huge you can work pretty much in any country if you have the desire to do so. Diversity related to this is also a plus in the company. The diversity is huge in the company. The benefits were also pretty good. The 401k match is decent as long as you don't invest in Citi and their insurance costs seemed about 20% cheaper than others that are relatively the same insurance plan. I appreciated them offering a good Health Savings Account plan. Their domestic partner benefits are also very liberal.

Cons

Citi is a bureaucratic nightmare. It starts with a vague set of marching orders called the shared responsibilities. The Shared Responsibilities have to be read and signed by all employees, then they are never discussed after that. The potential in the company is enormous. Instead of unlocking all the potential in the company it is squandered protecting fiefdoms and covering up mistakes. Besides all the people who have almost wrecked the whole company and banking industry creating and having risky derivatives, the company is way too risk adverse. This makes the spirit of initiative and teamwork not exist at the company.

Explore other reviews about Citi

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, nice campus, on-site cafeteria with many options, on-site gym (fee is approx $15/mo). Nice/newly renovated buildings, with nice amenitites (break room, jump in/out offices for privacy). In general, work-life balance was good, especially being able to work remotely (additionally) as needed.

Cons

They tend to do re-orgs fairly often (every 1.5 years or so), so it can be hard to get promoted within your current role, you should plan on applying for other roles within the firm, at the level you are looking to be promoted to. Must work in office at least 3 days/week starting in 2026, used to be 2 days a week from 2021-2025. Which means parking will be crowded if you don't get there by 9am. Work stations are not reserved, so if you don't get there early enough and if you don't have a co-worker saving you a spot, you might not find a seat in your work area very easily.

1
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work/life balance if you're on the right team.

Cons

Having a bad manager dictates everything about your job. You will see no upward mobility or compensation improvement if you are under a poor manager.

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