The Definition of (Corporate) Dysfuction - Vice President - Relationship Manager Citi Employee Review

Dysfunctional management with minimal insight into actual banking operations. The institution was literally too large due to ill throughout and/or mistimed acquisitions. As a result, Numerous systems existed that did not "talk" one another. Moreover, there was minimal inter-departmental cooperation. This often led to mid-level management being unable to deliver acceptable level of customer support. Compounding this issue was that certain areas were ofter moved from the Consumer Bank to the Investment Bank with little thought to the actual impact on the business unit itself and ultimately its clients.