Relatively new employee wishes Citigroup knew anything about technology. - Financial Advisor Citi Employee Review

4.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Citigroup is a powerful financial institution with a lot of resources unique to the institution. As a financial advisor, I have access to a lot of in-house resources and tools for my clients that are, as far as I can tell, unique to the industry. They pay fairly well and the overall environment here is not bad, and there is a good deal of comraderie between advisors within the office. Once everything was set up, we've had a good deal of autonomy as to how we run our business within the firm, so in that respect I'm quite satisfied.

Cons

Citigroup has more beaurocracy than any company I have ever seen. Anything in my branch can be done relatively quickly, but setting up accounts for interns, making any changes to my workstation, or attempting to do anything that requires outside approval takes forever. My HR director has been working for the firm for almost 20 years and still is confused by the system, not because she is less than competent but because the system makes very little sense. In addition, the firewall and operating system all computers are required to have almost, but not quite, completely cripples my ability to do any work with technology of any kind. There is a fairly good software suite preinstalled on the computer, but any applications that I want to use that haven't gone through the endless Citigroup approval process can't be installed. Upgrading or replacing technology of any kind is also very difficult. In addition, in the recent market Citigroup made some financial mistakes that were extremely costly to my busniess and my clients, so I'm entirely less than happy about that, but some of the other deals I have managed to get for them mostly makes up for some of the recent fiascos.

Explore other reviews about Citi

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good atmosphere and great place to start your career and get mentors

Cons

Long hours and no work life balance which is ok

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid work, 3 days in the office, good people, convenient transportation to the office

Cons

lots of unnecessary levels of management, lots of project management layers, outdated systems, success criteria not clearly defined, obsession with AI with no valid use cases in many instances, questionable management

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