Worst Management EVER! - Escalation Specialist II Citi Employee Review

1.0
Feb 28, 2014
Recommend
CEO approval
Business Outlook

Pros

I can't seem to think of any Pros. Location

Cons

Childish behavior from management & Senior Operations Management! Very unprofessional and extreme amount of favoritism. The company hires for management from outside instead of hiring from within, then the knowledgable one who was denied the position will then be the one who trains the new hire. Senior management also brakes trust with confidential information and shares with other employees. Feels like junior high school. Sadly

Explore other reviews about Citi

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pretty decent benefits , but your exp is based on your team, and the lunch is pretty good

Cons

workload is pretty intense and with ai expect development to be rapid.

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

See reviews by: Helpful|Rating|Date|All