AML is a tough place to make it. - Anonymous employee Citi Employee Review

3.0
May 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Interesting groups of people - Trainers are nice - Potential for growth

Cons

- Was brought in as temp so no benefits - If falling behind in casework, no additional training just let go - Quantity is valued over quality. If someone is faster but has a lower accuracy rate, they're still on as opposed to someone with a higher accuracy rating but few cases done. It's a case by case basis so it's not a real fair standard.

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5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pretty decent benefits , but your exp is based on your team, and the lunch is pretty good

Cons

workload is pretty intense and with ai expect development to be rapid.

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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