Meaningless Busy Work - Vice President Operations Citi Employee Review

2.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

There are some good and knowledgeable employees, the technology can up to date in some areas. Benefits are decent and about what you get in market. There is a lot of diversity among the workforce.

Cons

The culture is not great, there is an endless amount of busy work with no real value, management is very disengaged with day-to-day processes. Expect a top-down culture, AVP is less than VP, and VP less than SVP, etc. I have heard a manager say, "Your email will be ignored because you are not SVP or above." They PAY A LOT of attention to rank/title in org chart. They make a big deal if you make it to managing director, again OLD banking world thinking. A lot of back office operations outsourcing to third world countries. Head HR lady seems more interested in politics and optics than advocating for all employees. A LOT of manual processes and expect a 10+ hour workday (Needed? Probably not, but so much redundant work, that you will). Their risk management is very very mediocre, there is so much non-compliance that a regulator would have a field day. Stay away from this company.

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3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Cons

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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