Lack of clarity - AVP-Operations Citi Employee Review

3.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

- Offer salary is good - Flexi dollar, normal insurance coverage, claim can be submitted easily - Smooth PC, given big screen at desk, IT support team is helpful (human, not bot) - Changi office: shuttle bus provided - Staff recognition program - Training course available - Global bank, great opportunity to move within the bank. - Collaborative. Everyone is one call away. Generally people are friendly, responsible and smart.

Cons

- Unstable, company is restructuring and laying off staff - No company wide D&D, no free snacks - Incompetent boss and making tasks difficult. Manager does not understand the work, ignorance, anyhow do and survive long here (at least to my knowledge, some department VPs giving incorrect information, good at speaking and pushing things away) - People expect you reply email instantly. - Politic and toxic environment, feel drained managing these relationship. Focus too much on this rather than the actual problems. - Roll out new requirement without consulting local business. - Favor certain race (imbalance) - Don’t expect much on increment and bonus

Explore other reviews about Citi

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great benefits

Cons

None really, no complaints at all

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary is a great pro compared to the rest of the industry and the 3-day RTO program is great.

Cons

Management is a known issue; expectation do not meet reality and there is a firm misunderstanding of the systems and limitations

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