Cheap, cheap, cheap! - Senior IT Analyst Citi Employee Review

2.0
Jun 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Competent people and managers, Latest Technologies, Due to global size, lots of opportunities, Company promote good values (but highly dependent on actual manager so can be ineffective), Competitive PTO.

Cons

High turnover - Employee hours average 50 hours per week so poor work life balance, Costly benefits - medical/dental based on job title so higher title means 3x cost compared to other companies, Bring Your Own Device means no company supplied laptops so have to purchase personal laptop and accessories on your own, Water at Irving, TX campus tastes awful so one drinks it from the break room machines, Cleaning people don’t clean or vacuum individual cubes, Cafe is overpriced for amount of food, and food quality and taste are terrible, No non-dairy creamers provided at Dallas campus (little thing but still, why do I have to bring my own creamers to have coffee), Delayed 401k match doesn’t start until after 1 year, Onboarding difficult because they require mandatory training within a time limit but Hiring Managers give you deadlines at the same time so along with extensive challenges with accesses and new employee learning curve, you end up doing overtime just to get started. Again, poor work life balance, IT is 80-90% Indian so not at all diverse, Not true Agile - only mimicking with Jiras and Confluence. Principles aren’t truly practiced. No living docs, no true scrum of scrums, Retros only as needed 1-2x per year, no demos, Project manager mindset where only timeline is valued and not business outcomes, people don’t truly feel safe to speak up, Lots of layoffs - 5k in 1st quarter 2024 with another 15k within 2 years.

Explore other reviews about Citi

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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