Dysfunction - Universal Banker Citi Employee Review

2.0
Nov 13, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay and the benefits were excellent and the work wasn't bad when it was what I was supposed to be doing.

Cons

Very high turnover rate. I witnessed 2 people get fired before I was even there a month. Personal disputes and tension between the employees and bank manager made it into a hostile work environment very quickly. Next to nothing was done by district management about the situation despite several other employees making HR filings. Due to firing more experienced full time employees, I was forced into full time hours and head teller responsibilities despite not knowing a lot of the basics.

Explore other reviews about Citi

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pretty decent benefits , but your exp is based on your team, and the lunch is pretty good

Cons

workload is pretty intense and with ai expect development to be rapid.

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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