So incredibly disappointed-hoping things take a turn - Vice President Citi Employee Review

2.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

-Fast and efficient recruiting cycle-keep it moving quickly -Excellent benefits -WFH flexibility -Decent starting pay

Cons

Non-existent onboarding-I was assigned 35-40 trainings on mostly things I had no context for. No orientation to Citi or the culture or any HR related things, had to figure everything out for myself-no-one seems to have the answer. The benefits center and IT are so incredibly inefficient; after months of trying to resolve a mistake the Benefits Center made, I gave up and just ate it. Within my first couple of days, before I even had a chance to settle in and understand my role or establish a relationship with my manager, I was immediately thrown into a 3 person sub-team, which is largely what I am basing my review on. I realized how cut throat and bureaucratic it is. Instead of being supported and encouraged by the lead on the project, I had administrative tasks barked at me and things indirectly blamed on me-one of the worst examples of leadership I have ever witnessed!!! There were no intentions of guiding me or supporting me; instead this person set me up for failure and made sure they shifted blame when it was convenient. It became real clear that you have to over document and over communicate to protect yourself. I was made to feel incompetent for asking clarifying questions, I was accountable for things I had no control over, like getting executives to review and approve something before the deadline. Im trying to chase people that have never heard of me when my lead has been here over 20 years and can only tell me that they know just as much as I do. Its truly discouraging Every day feels like a corporate day labor job, no real role or identity, just an SOEID #. In my short experience, I learned that people are not interested in your success at all, it’s 100% self preservation. I do not feel like I belong and I certainly do not feel psychologically safe and secure. Additionally, the people I was assigned to work with have no idea about my skills and background, nor do they care. I've been a senior executive for a long time in other industries, but a VP at Citi is way different from a VP in other organizations. Here I am treated like a clerk... unless its a huge project, then I am solely responsible for its success, without having any real authority or decision making ability. I still don’t know what my job is but I do know they are not maximizing my skillset. Every day, I feel insecure and the worst part is that the work itself is not challenging, in fact, I am capable of much more; it's the people and the way Citi operates that makes it difficult to work there. I haven't been a part of many companies where the culture and ways of working would be the number one reason for failure, not incompetence our unqualified people. I have actually came across a lot of smart people that are too stressed or busy to effectively transfer knowledge to new people. This experience has evoked a lot of negative emotions, but I am hopeful that things will change, provided I’m not stuck in this sub-team forever. I would really like to be successful here

Explore other reviews about Citi

5.0
Jun 18, 2026
Recommend
CEO approval
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Pros

Great place to work, great benefits

Cons

None really, no complaints at all

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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