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      Concentrix

      Engaged Employer

      Concentrix reviews

      I felt like Bill Murray in the movie Groundhog Day - Telephone Account Manager Concentrix Employee Review

      1.0
      Jun 29, 2011
      Telephone account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Develop sales experience - Sometimes randomly got a bonus for hitting certain call metrics - Lots of interesting and friendly people to work with - Managers were encouraging and friendly to work with - If you can read a script your hired

      Cons

      - Kept Badgering the same clients day after day saying the same script. - Bonus structure changed monthly - Irritated customers complaining of constant calls - Required to make at least 96 calls a day with some reps only having a total of 600 clients meaning they would call customers once a week selling the same products - Had to read a script which limited ability to be a true sales person - If a customer orders office supplies once a year there is no need to call them once a week.

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      5.0
      May 20, 2026
      Sr manager human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Cons

      I don’t have cons to share. I’ve been with the company for 15+ years.

      4.0
      May 8, 2026
      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Teamwork within the company Training was efficient Loved working with a diverse population The point system for absences was decent There were incentives around Christmas time and it was fun and engaging You were able to question your QA and could change the outcome if they missed something

      Cons

      The companies benefits were expensive If there were issues with your internet you would have to take a point even though beyond your control The surveys were from customers and sometimes you can’t make all customers happy and it was added into your QA which you have no control over The shift bidding every 3 months made things stressful, especially when you couldn’t work that schedule given It was difficult to schedule off for holidays and sometimes had no choice but to work nearly all of them because they don’t have holidays off

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