bootlickers beware- Party ahead - IT Suport Specialist Concentrix Employee Review

2.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

not sure what to add here. salary, increments, learning - everything is bad except the peer support (overall not the best but since i have to mention something)- lot of good people you will meet who will help you.

Cons

poor salaries, increments in 4-7% range. Promotion only to bootlickers and not for hardworking people who resolve most tickets, have the best record in terms of attendance and time commitments. Even the director won't care-every one at manager post need some flatterer so will promote accordingly without caring about talent. So big no to support roles unless you have no other options. manager will listen to feedback for improvement but won't do anything.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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