Low morale. Cliquey work culture. - Anonymous employee Concentrix Employee Review

1.0
Oct 29, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Individual employees are nice. That's it.

Cons

The people are nice, but I found the culture cliquey and as a result, not very welcoming. In the pantry departments only sit with people in their own departments, so people stick to their own work groups and don't extend themselves beyond them. Sometimes people don't extend themselves to new comers within their department. The work culture lacks social intelligence. In my department, this was especially true for the director and the entire department followed suit, whether consciously or not. As a result, I found the environment alienating and my morale at work really plummeted. I couldn't wait to quit.

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5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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