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      Concentrix

      Engaged Employer

      Concentrix reviews

      FCA agent Farmington hills mich. - Specifyer Concentrix Employee Review

      4.0
      Aug 23, 2018
      Specifyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work at home privilege. Great team leaders. Excellent work atmosphere.

      Cons

      Recent changes in PTO program are just wrong. Been there going on 5years. Have had 2 weeks paid vacation until now. Today I find out that we have to earn our vacation/PTO from scratch. Earn rate is 0.833 minutes per hour worked. No more guaranteed vacations now. At the earn rate that is being used, it will take way over the normal 2080 work hours in year to build just 40 hours of vacation time. PTO and vacation time are now in the same bank. Quite unfair. Pay raises are non existant. Started at $14.50 and am still at that rate. You have to keep track of your own hours worked too. All this change in less than a month.

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      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      1
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