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      Concentrix

      Engaged Employer

      Concentrix reviews

      Customer service agent - Customer Service Agent Concentrix Employee Review

      1.0
      Nov 10, 2018
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some very helpful new staff members who are trying to do their job well.

      Cons

      RUN BEFORE YOU GET STARTED!! There are several disrespectful people here. Several employees are recent high school graduates. Staff are very loud and schedules are changed weekly with split days off. HR has 1 employee. The training does not match with the job when you move to the floor and those who are there to assist quickly disappear and you are told to ask a coworker who is also new. You get dinged for being 1 minute late, no matter how time it takes to log onto the computer.

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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