Overall, quite a positive experience - CIN Agent Concentrix Employee Review

4.0
Feb 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Great multi-cultural colleagues and environment with excellent teamwork, and overall I have had a very pleasant working environment over many years.

Cons

Depending on circumstances hours can be a little un-satisfactory, but everything is done to work around individual circumstances. In general, over many years, I have found the benefits greatly outweigh small inconveniences prevalent at times.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

See reviews by: Helpful|Rating|Date|All