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      Concentrix

      Engaged Employer

      Concentrix reviews

      Call Center Rep - Customer Service Representative Concentrix Employee Review

      2.0
      Jan 29, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meet a ton of great employees. A lot of pleasant co-workers. Coworkers had fun, up beat personalities. When we meet our goals then there was pizza ordered. once every 3 months.

      Cons

      Constantly Micro-managed. Once applied for other positions, there were a million reasons why I could not be hired within the company. Asap I was terminated, my team lead critiqued the heck of my calls. Training was OK. The pay is not enough

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      1
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