Better than most but has gone backwards - Senior Test Analyst Concentrix Employee Review

3.0
Jan 6, 2020
Recommend
CEO approval
Business Outlook

Pros

- Decent Perks (Training/Development/Flunch) - Wide variety of projects. - Great people. - Great WFH policy.

Cons

- Massive staff turnover. - Career growth beyond Senior very limited/unclear. - Below average remuneration. - Very Sydney centric in ANZ region. - Shifting away from results towards process.

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Concentrix Response
6y
Thanks for taking the time to write a review and I'm sorry that you're not enjoying your time at Tigerspike as much as you used to. There has been a bit of disruption to the business over the last year or so, including some changes at senior management level, which naturally can lead to people having concerns. However, I believe things have been settling down for a while now and the business is getting back to some solid growth again. Hopefully the all hands call we held a couple of weeks ago, the first in a series, will have provided greater transparency and restored your confidence in the business. I've now been with the business myself for around five months and I'm both incredibly impressed with the teams we have and incredibly confident we will achieve great things together going forward. If you do still have concerns, please do reach out directly to me. I want to make sure I really understand how our people are feeling and that we are doing the right things to achieve success together.

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5.0
May 20, 2026
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CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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