Steady Downward Trajectory - Associate TechOps Engineer Concentrix Employee Review

Thanks for taking the time to write a review - it's really important for us to get feedback, especially when someone has left on a negative, which I never like to hear. It's good to hear you still had plenty of pros, but the rest of your feedback is equally important for us to get. There's been a period of disruption to the business over the last year or so, including changes to some of the senior management, which has been felt across the company. I believe things have started to settle down over recent months, with staff turnover rates reducing again. (Our staff turnover rates are actually quite low for this industry, which makes it feel particularly bad when they do go up.) As I've mentioned in other comments as well, we are continuing to review our salaries and benefits to make sure we are competitive in the industry as well as having a good culture and working environment. Training in particular is something that I believe Tigerspike offers more than pretty much anywhere else I've seen, but I do think we could potentially improve at helping our people get the most from this. I'm sorry to hear a dual responsibility role didn't work for you. This is something we occasionally need to explore, as sometimes a full time role simply isn't warranted for every region or area of the business. Usually we'd aim to do this in a way that gives our people the opportunity to shine and enjoy a new challenge, but this is something we clearly got wrong in your case which I'd like to apologise for. Thank you again for your feedback and all the best in your next adventure.