Worst work experience ever - Customer Service Representative Concentrix Employee Review

1.0
Apr 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly colleagues. Relaxed work place.

Cons

Very difficult to achieve the promised bonuses. No possibility to make a careers unless you know someone. Low salary. No meals voucher. 6 months probation period and they can dismiss you with no pre-notice at all (while you have 2 months pre-notice to give if you want to resign, even during the probation period). Medical aid is payed by the employee. If you need a sick leave you have to go to the doctor even if you are very sick the very first day. Sofia is a very difficult place where to live. People do not help you, they speak only Bulgarian (and you can't even read the cyrillic). There is no cultural activity in english so you can't go to theaters and Museums are few and poor. The city is much more expensive than what they promise. With the salary you can only afford to live in suburbs. The Company can move you within the various projects they have.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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