Better/More Organized than other WFH if DESPERATE NEED - Apple Care Technical Support Advisor Tier I Concentrix Employee Review

4.0
Nov 23, 2020
Recommend
CEO approval
Business Outlook

Pros

WFH, Customers are actually quite fun, Repetitive tasks so easy

Cons

Clocking in and out, break times are monitored, many things can be considered your fault, want you to be a good dog as any other employer of course.

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Concentrix Response
5y
Thank you for the review! Best of luck moving forward!

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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