5.0
Mar 14, 2014
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
I like that the company is evolving - I like that they take the time to assess a situation and find solutions and don't find the need to waste time with red tape and multiple approvals that can hold up delivery/operations.
Cons
Because the company has just acquired a large portion of IBM's CRM business, they are figuring out what works best for the new, larger organization. This means many processes are in flux or not quite as stable yet. I imagine its temporary until they get their bearings again, but the period of transition/transformation is quite stressful. Lots of gray areas.