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      Concentrix

      Engaged Employer

      Concentrix reviews

      Grea place to start, gain experience and move on - Consumer Care Representative Concentrix Employee Review

      3.0
      Mar 10, 2021
      Consumer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Standard hours, great colleagues and few amazing managers who actually cared about us! I met many interesting people from all over the world

      Cons

      Minimum wage... Micromanagement and favoritism, HR is doing nothing for improvement, no career progression even if I requested many times for PDP programmes, they always found a silly excuse. One of the managers that he was literally useless told us (his team) that we are all numbers and replaceable... ( this is something we all know but a manager or a company shouldnt tell you this in your face. HR didn't even bother to make an exit interview to me and this is a mandatory for people who are leaving

      avatar
      Concentrix Response
      5y
      Hello dear ex-colleague, thank you for the feedback. It's a great pity that you obviously didn't feel comfortable with us, as it is very important to us to create a working atmosphere in which our colleagues feel comfortable. In order to achieve this, we depend on the direct feedback of every single employee. As a company we believe in the fair and equitable treatment of all staff at all times. We will raise this issue with local site management and ensure a culture of fairness and inclusion is being followed by all managers. We wish you all the best in your future career. Lisa, Marketing

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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