Use your leave or lose it. - Call Center Representative Concentrix Employee Review

2.0
May 20, 2021
Recommend
CEO approval
Business Outlook

Pros

None, wouldn't recommend to a friend, well I did but they hated it too. Staff turnover is shocking.

Cons

I had been on 3 different campaigns and because of training couldn't take leave. Carried over from BT, Scottish Power and London Police so I had 244 hours leave. Had printed it all off, as soon as I handed my notice in that suddenly dropped to minus. They say I used it all, I can prove I didn't and I am taking my case to ACAS

avatar
Concentrix Response
5y
Hello dear ex-colleague, thank you for the feedback. It's a great pity that you obviously didn't feel comfortable with us and that some things does'nt worked right, as it is very important to us to create a working atmosphere in which our colleagues feel comfortable.If you should feel the need to talk to us, we would be happy to hear from you even now. Perhaps we can then clear up a couple of misunderstandings. In this case, please contact your former personnel department at any time. We wish you all the best for your future! Lisa, Marketing

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

See reviews by: Helpful|Rating|Date|All