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      Concentrix

      Engaged Employer

      Concentrix reviews

      not what they say it is - Customer Service Specialist Concentrix Employee Review

      2.0
      Nov 18, 2021
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      above average salary employees and team leaders who show a human side to the company

      Cons

      impossible targets threats of firing you all the time if you are not above target management

      avatar
      Concentrix Response
      4y
      Thanks for your feedback! We are dissappointed to hear that this was your experience. We take comments such as this very seriously and will pass them on to the local management team.

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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