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      Concentrix

      Engaged Employer

      Concentrix reviews

      If you have an unwavering resolve this is for you - Customer Service Representative Concentrix Employee Review

      2.0
      Dec 6, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is nice, considering your position Really Diverse

      Cons

      Lack in consistency in training , It is a rarity when your software doesn't mess up some way shape or form. Disrespectful team leaders as well and some have made very derogatory remarks about others in the work field, it is unacceptable and unprofessional, and my schedule leaves me with no time for anything as well. More about those team leaders they are not willing to take responsibility if they mess up anything on your behalf.

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      Concentrix Response
      4y
      Thank you for leaving this honest review for us about your experience here at Concentrix. We understand your concerns. Please reach out to your Team Leader, Site Leadership or People Solutions as soon as you can so we can discuss these concerns and get everything back on the right track! Thank you. -Concentrix

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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