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      Concentrix

      Engaged Employer

      Concentrix reviews

      The worst company I have ever worked for - Exchange Online - Support Engineer Concentrix Employee Review

      1.0
      Apr 27, 2023
      Exchange online - support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having a whole bunch of people stuck in the same bad situation you are in builds true relationships, some of my best friends are people I met there.

      Cons

      They lie to you at the interview, at the onboarding, and care absolutely nothing for your well being. They will bring you in at the lowest possible pay, overload you with work, and treat you like garbage. When the contract ended they told us with an honest smile on their faces we were all being let go at the end of the year, except the most toxic boss I have ever had, all while threatening to punish us for being upset about it. The HR there is a joke, I had to threaten them with a lawsuit, and threaten to let the client know about their mistreatment of us just to get the lowest possible level of respect from them. The building was so poorly maintained many of us got sick from the ancient carpet and damaged ceiling tiles. They also claim to be LGBT+ friendly, but in my own experience, the company is anything but.

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      Concentrix Response
      3y
      It’s never easy to get a review like this. But your voice is important. And we want to make absolutely sure it’s heard. Loud and clear. We’d be grateful if you’d drop us a note at our confidential inbox: staff.online.feedback@concentrix.com. You can share as much or as little as you’re comfortable with. We’ll take it to our leadership team, and we’ll take it to heart. Promise.

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      3.0
      Jun 10, 2026
      Help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training Always hiring Occasional snacks Some managers are cool

      Cons

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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