Run away far, run away fast - Team Lead Concentrix Employee Review

1.0
Oct 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Centrally located off the I-10 and Broadway in a nice building

Cons

Absolutely no leadership. I was there for a year and except for a very few people, that's about the average anyone stays. 3 Site directors, 3 HR Managers, constantly changing personnel in IT, HR, Training and it's basically a revolving door when it come to people at the CSR level. Constant policy changes, and issues with payroll and benefits that have gone on for far too long for a company of this size. Very high employee cost for health care coverage.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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