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      Concentrix

      Engaged Employer

      Concentrix reviews

      DO NOT WORK FOR THEM!!! - Claims Specialist Concentrix Employee Review

      1.0
      Feb 27, 2024
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Met some really great people. And I can work remotely, but that has its downfall

      Cons

      Never thought you could micromanage, micromanagement but CNX has proved me wrong. With their shady “SecureCX” camera that allegedly doesn’t watch or record you all shift…well it does. I get up every 45-50 min for a walk due to my restless leg syndrome, lasts maybe 3-4 min tops, and my screen locks me out because it doesn’t see me. The light on my camera never goes off so it’s constantly watching me for a crappy $16.22 an hour. It took me 4 years to go over $15 an hour. The camera did it for me as I researched and it is not safe to have biometrics of employees but they are a shady company. Each year you barely get a 10-15 cent raise. They don’t care about employees. Cost of living is through the roof already but after implementing their invasive camera demands, I quit after 5 years.

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      Concentrix Response
      2y
      We strive to always keep a warm and inclusive Concentrix + Webhelp culture at the forefront of what we do. It’s always evolving, just like every company culture should be. We want everyone to feel like their pay reflects the hard work that they have done and the impact that they have made. We’re sorry to hear you weren't satisfied with your leaders, pay or work set up during your time here. We’re always reimagining new ways to show how much we value our teams but sometimes you have to roll up your sleeves and tackle the tough stuff. That’s why we appreciate your feedback. It gives us the chance to think about what we can do better. Thanks again for taking the time to send us your thoughts.

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 3, 2026
      Quickbooks expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Pay and benefits . Trainers prepare you for basic work

      Cons

      They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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