Career Stepping Stone, Extremely Low Pay - Senior Renewals Manager Concentrix Employee Review

2.0
Apr 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote, consider it a career stepping stone if you are looking to rejoin the workforce or looking for a career change.

Cons

Volume of work and expectation vs. pay do not align. Because the pay is so low, expect to work a side job or have roommates in order to earn a living. What they call a “bonus” is more like withholding 1/3 of your income and not at all guaranteed but contingent on your performing at 100% every quarter. And, know that bonus $ is taxed much higher than regular or commissioned income.

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Concentrix Response
2y
We hear you and appreciate this review. We see you didn’t feel you were fully supported by your management team during your last bit of time here and it looks like we missed the chance to fix this while you were with us. We’ve got a serious investment on the horizon for leadership improvement programs. That should make problems like these, much less of a problem. Thanks again for your feedback—it’s how we get better!

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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