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      Concentrix

      Engaged Employer

      Concentrix reviews

      Balance - Tier2 Concentrix Employee Review

      5.0
      May 1, 2024
      Tier2
      Recommend
      CEO approval
      Business Outlook

      Pros

      Concentrix makes having a full time job and home/personal life manageable. Concentrix is understanding to medical needs Concentrix genuinely cares for you, including mental and physical health. Concentrix is willing to work with you, when possible re: appointment/kids & emergencies. Concentrix makes you feel secure and confident in your role Note: I have the most respect for this place. I was diagnosed with cancer (renal cell carcinoma) last year late march early April. I didn't share the news with many people besides my TL. My TL and Concentrix was AMAZING during all my appointments & surgery and worked with me while I took time off to recovery from surgery. At a time in my life where everything seemed very uncertain, one this was for certain; That I had the support from Concentrix to take care of myself and come back. Without having to worry about it.

      Cons

      I don't really find many cons, during my day to day activities. There are a few processes I would update re: Process because like everything updating and evolving just makes it better. Doesn't always mean it was an issue.

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      Concentrix Response
      2y
      We appreciate you sharing your insight on your experience here and the support you have been given. We are committed to providing the best work environment possible for our Concentrix game changers and ensuring it's in line with our strong culture. It thrills us to know that you have the support you need. Feedback like this is valuable because it helps us know when we're doing a good job taking care of our Concentrix game changers, as well as helps future game changers see first-hand some of the real benefits that come with working here. Thank you so much for the review!

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      3.0
      Jun 10, 2026
      Help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training Always hiring Occasional snacks Some managers are cool

      Cons

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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