Focused on training their FLMs. Updated tools and technology
Cons
Will always need to deliver versus client expectations
Concentrix Response
2y
Thank you so much for taking the time to leave this 5-star rating. It stings to see game-changers leave the organization, especially ones who had been with us for almost a decade. We appreciate your time with us and wish you well in your next career!
The people and team leads are nice for where I work.
Cons
For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.