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      Concentrix

      Engaged Employer

      Concentrix reviews

      Good in some ways, extremely bad in others - Customer Support Representative Concentrix Employee Review

      2.0
      Jul 10, 2024
      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - pays on time and in accordance with the Greek law - bonus upon good performance - hybrid/remote opportunities (not anymore) - good environment between colleagues and team members - sufficient and well organised training

      Cons

      - team leaders can push you beyond your limits and are often overly critical - HR is the worst.. a bunch of bullies really. Abusive with with 0 respect for employees. They try to bully you and blackmail you to quit in order to not pay the appropriate compensation. A lot of yelling and rude expressions - difficulty and delays in obtaining holidays. - if you are not a flatterer, then almost 0 chances to get promoted. Not many opportunities for career growth

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      Concentrix Response
      1y
      Thanks for sharing. Our goal is always to get that five-star review from our game changers. But we’ll take a hard truth too because it helps us grow and become better. We’re always working hard to build something special here, and we’re sorry your experience didn’t fully match up your expectations. As our game-changers, are at the centre of what we do and we have zero tolerance in unacceptable behaviours we’d be grateful if you could drop us a note at our confidential inbox: staff.online.feedback@concentrix.com. You can share as much or as little as you’re comfortable with. We’ll take it to our leadership team, and make sure it's handled with care. Hopefully, we’ll get another chance someday to show you the Concentrix we know and love.

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      3.0
      Jun 10, 2026
      Help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training Always hiring Occasional snacks Some managers are cool

      Cons

      Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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