Pros
-As a salesperson, it is always nice to sell a service that is reliable and efficient and I would say that this is the case with DHL. Operations does a great job of supporting you when needed. -Great people... Overall, I met a lot of nice people while I worked at DHL. Everyone was willing to help me get on-boarded and make sure that I knew everything that I needed to know. -Training, this company sends you to training for about two weeks to get up to speed on the company and I find this to be very helpful. Some of it is your typical "brainwashing" type stuff but I feel like you will get that at any large corporate company. - Local Area Sales Managers are great people. They want to see you succeed and want to help. If only upper management would support them... Most ASM's have been there a long time and have the tools to make things better but until you change the Sales Upper Management, their hands are tied. ZYP
Cons
Where to begin!? lol..... -MANAGEMENT... I cannot stress this enough... This place has no respect for its salespeople. Most organizations try to make their salespeople happy... Not this place... 1. They make you come in to the office at 8am every morning for no reason. ZYP is the only office in the US that makes you come in at 8am to twiddle your thumbs. Most customers' offices do not even open until at least 10am. 2. CHEAP CHEAP CHEAP. They don't even have coffee in the office for their salespeople. Oh there is a coffee machine in the office but there is rarely coffee. Also, beware of so called "spending freezes". This is when DHL Express really shows its true colors and stops spending for periods of up to 6 months at a time. That means coffee... expenses... etc... You would think this was a mom and pop shop sometimes.... What's DHL Express yearly revenue again? Oh yeah I think they can afford some coffee.... -S.S. - There is a director there... who shall remain nameless... that in my opinion is one of the worst managers I have ever worked for. This man's sole purpose is to make sure that the sales people under him are miserable. He thinks that leading by "fear" is the best way to operate however there is a problem.... he isn't scary at all... which honestly is comical. I have seen him try to take away people's commissions when they are "making too much". I have seen him put people on a Performance Improvement Plan despite having record breaking quarterly sales numbers.... If this gentleman is still there.... RUN! He will make your life miserable. -Incestual Management - This is a "good ol' boys club". Many senior managers have been there for a very long time and the company does not really hire from outside. This produces an extremely biased point of view and a sort of "no one else can do it like we do" when in fact many people do it JUST like you do if not better. Get over yourselves and open your eyes... you're missing out on serious $$$. -This company is only goo at undercutting the competition and has no maintenance strategy for its clientele base. They preach "don't be commodity" but that's exactly what they are. - They lost nearly 80% of NYC's salesforce in less than a year. If that's not the "writing on the wall" I don't know what else can be written.