employer cover photo
employer logo
employer logo

DHL Express

Part of DHL

Is this your company?

Sales burnout - Account Executive DHL Express Employee Review

2.0
Oct 20, 2019
Recommend
CEO approval
Business Outlook

Pros

DHL is a great company to grow within, if you are willing to relocate. The exposure to various industries and verticals helps build strong business acumen and industry knowledge. Great managers have the ability to support you.

Cons

Commissions are very dependent on territory. Can be hit or miss. Thankfully for me it was hit. Internal competitions between countries (ie DHL China stealing business from DHL US). Poor consistency across management. Overly focused on Sales activity, which breeds poor sales behavior and poor results. Expectation is 26+ meetings per week with customers (30-90 min per meeting). You are responsible for full sales cycle with average admin work equating to 30+ min per meeting. Implementation or maintenance projects could take much much longer. Now factor in internal meetings, prospecting activities, drive time, emails, etc and just think about how many hours you’re expected to work.... Poor work life balance, expected to work long hours and through the evenings. Most management and senior management is so removed from the roles they manage they are disillusioned by unrealistic inputs to push outputs.

Explore other reviews about DHL Express

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

Cons

For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

4.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Get entry level sales position. The company has great benefits..

Cons

You will be calling 80-100 times per day for months until you get promoted but it’s a fairly easy job. Can just be boring.

See reviews by: Helpful|Rating|Date|All